Helping You Protect What Matters Most

We are the leading reseller of self-defense and security products that empower our customers to protect what matters most.

We accept PAYPAL for payment

Returns, Refunds & Exchange Policies RETURNS: Returns are accepted for a refund within 30 days after the date of the invoice. Each product returned must be in its original packaging and condition. Each product returned must be in its original packaged condition, UNOPENED and ready to go back on the shelf in resalable condition. On non-defective items that are acceptable for return, there will be a 15% restocking fee. If you are exchanging a product due to any other reason other than the product being defective, you will be charged our standard shipping cost to have the exchanged product shipped back to you. Exchanges are contingent upon product inspection once we receive it. All parts and accessories that came with the original product must be returned (cases, charging cords, etc.) If you lost something that goes with your order, you cannot return it. Non-defective products returned opened and/or not in original packaging will not be accepted. Products returned damaged by user will not be accepted. Please note that we do not accept returns of TASER products. TASER products come with a lifetime warranty from the manufacturer and all issues regarding a TASER product should be handled with the manufacturer directly. Mace and pepper spray products cannot be returned or exchanged, due to the nature of the product. Because these products must be reliable and without lowered pressure in order to function properly, we cannot re-sell these products to another consumer on good conscience that it will perform as expected in an emergency situation, if we cannot determine if it has been used or tested prior to its’ return. if we These products may have been inadvertently compromised if you have tested the product upon receipt. Returns are contingent upon product inspection once we receive it. SHIPPING FEES ARE NON-REFUNDABLE DEFECTIVE PRODUCTS: We will replace all defective items for up to 30 days after the invoice date except for TASER products. Because TASER products are covered by a lifetime warranty directly from the manufacturer, all defective Taser products will need to be exchanged directly through Taser International, Inc. at www.Taser.com. If a product is returned and found to be working, the customer will have to pay return shipping charges and a 15% restocking fee. This will be deducted from your refund at the time it is processed. Also the item must not show signs of abuse or misuse and all parts and accessories must be included. Once we receive the return we will determine whether or not it is defective and then process your request. EXCHANGES: We will gladly accept a product back for exchange within 30 days after the date of invoice on most products. Please note that we do not accept returns of TASER products. TASER products come with a lifetime warranty from the manufacturer and all issues regarding a TASER product should be handled with the manufacturer directly at www.Taser.com Mace and pepper spray products cannot be returned or exchanged for wrong color, size or brand ordered due to the nature of the product. Because these products must be reliable and without lowered pressure in order to function properly, we cannot re-sell these products to another consumer on good conscience that it will perform as expected in an emergency situation, if we cannot determine if it has been used or tested prior to its’ return. These products may have been inadvertently compromised if you have tested the product upon receipt. Each product returned must be in its original packaged condition, UNOPENED and ready to go back on the shelf in resalable condition. On non-defective items that are acceptable for return, there will be a 15% restocking fee. If you are exchanging a product due to any other reason other than the product being defective, you will be charged our standard shipping cost to have the exchanged product shipped back to you. Exchanges are contingent upon product inspection once we receive it. All parts and accessories that came with the original product must be returned (cases, charging cords, etc.) If you lost something that goes with your order, you cannot return it. Non-defective products returned opened and/or not in original packaging will not be accepted. Products returned damaged by user will not be accepted. WARRANTY We guarantee all of our products to be free of defects in workmanship and material for 30 days (unless manufacturer's warranty is longer) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration. QUESTIONS & CONCERNS Any questions or concerns regarding the above policies should be directed to stayprotectedli@gmail.com